Our Refund/Return Policy

Persuader strives to deliver your online order as soon as possible. At Persuader, we understand if a customer may want to return their purchased items.

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Items may be returned at the address "35 Webber Parade, Keilor East VIC 3033, Australia" within 30 days of the product purchase date at your expense.  However, if a refund is wanted due to the product being faulty, Persuader will cover the freight if the product is acknowledged to be faulty by our staff. 

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Before deciding on a refund/return, please email mark@persuader.com.au outlining why the product is wanted to be refunded.

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To return an item, the product must be in original condition with all labels attached. Ensure that boots come in the original bag and the boots are completely clean. 

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The original postage charge cannot be refunded unless your order contains incorrect or damaged products.

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Refunds will be paid back onto the purchaser's original credit card or PayPal account.